Deep beneath the rolling hills of Pennsylvania lies a surreal monument to federal inefficiency: a former limestone mine turned bureaucratic labyrinth known as Iron Mountain. This underground facility, operated by the Office of Personnel Management (OPM), houses over 28,000 file cabinets filled with paper records, where hundreds of employees painstakingly process federal retirement paperwork by hand. It’s a scene that feels more fitting for a historical reenactment than a modern government operation, and it has recently drawn the ire of critics, including Elon Musk, who has called out its glaring inefficiencies.
Iron Mountain’s origins date back to the 1960s when the federal government began using the site to store records. The facility’s cool, stable environment was ideal for preserving documents, and its subterranean location offered protection against nuclear threats during the Cold War. Today, however, its purpose is far less glamorous. Retirement applications for federal employees are still manually calculated and filed in manila envelopes before being stored in this cavernous archive. The process is so outdated that even the speed of the mine’s elevator reportedly limits how many retirements can be processed each month.
Despite decades of promises to modernize this system, successive administrations have failed to digitize these records fully. Efforts to introduce online platforms or automated systems have been slow and piecemeal, leaving taxpayers footing the bill for a process that belongs in the last century. Critics argue that this inefficiency delays retirement benefits for federal workers and exemplifies the broader dysfunction of government bureaucracy—a system bogged down by outdated technology and an aversion to reform.
Musk’s involvement has brought renewed attention to Iron Mountain’s inefficiencies. As an adviser to President Trump’s Department of Government Efficiency, Musk has vowed to tackle bloated bureaucracies head-on. His remarks about moving away from “manual labor in mineshafts” toward digital solutions have resonated with conservatives who see Iron Mountain as a symbol of government waste. Musk’s push for automation aligns with Trump’s broader agenda of streamlining federal operations and reducing unnecessary spending.
Iron Mountain may seem like an isolated oddity, but it highlights a systemic issue: the federal government’s reliance on archaic processes that waste time and resources. For conservatives, this is yet another example of why government should operate more like the private sector—embracing innovation, cutting red tape, and holding agencies accountable for inefficiency. While reforming Iron Mountain won’t solve all of Washington’s problems, it could serve as a powerful first step toward a leaner, more effective government that prioritizes results over tradition.